Support
Answers to common questions. Can’t find yours? Write to us below.
Steps
Manpo shows 0 steps
Manpo needs Motion & Fitness access. Open the iPhone Settings app › Privacy & Security › Motion & Fitness, and make sure Fitness Tracking and Manpo are both on.
Why are my steps different from the Health app?
Manpo counts the steps your iPhone measures. The Health app can also include steps from your Apple Watch. Connect Apple Health in Manpo’s Settings and Manpo will use the higher count for each past day.
Can I see more than the last 7 days?
Your iPhone only keeps a week of step data. Connect Apple Health in Manpo’s Settings to bring in up to a year of history. From then on, Manpo keeps its own history too.
Does Manpo drain my battery?
No. Steps are counted by your iPhone’s low-power motion chip, which runs anyway. GPS is only used while you’re recording a workout.
Workouts & Apple Watch
How do I track a walk, hike or run?
Open the Move tab, pick Walk, Hike or Run, and tap Start. Your time, distance and pace also appear on the Lock Screen. To finish, press and hold the stop button.
My workout isn’t in Apple Health
Turn on “Save to Apple Health” in Manpo’s Settings, and allow Manpo to write workouts in the Health app (Profile › Apps › Manpo). Open any past workout to save it with the “Save to Apple Health” button.
A workout from my Apple Watch hasn’t appeared on my iPhone
Watch workouts are sent to your iPhone when both are nearby with Bluetooth on. Open Manpo on your iPhone, and it should arrive within a moment. It’s also saved to Apple Health right away.
What happens if the app closes during a workout?
Manpo saves your workout as you go. If iOS closes the app, it picks the workout back up when it reopens.
Manpo+ & purchases
What’s free and what’s in Manpo+?
Step counting, history, badges, widgets, reminders and the Apple Watch app are free. Manpo+ adds unlimited GPS workouts (your first 3 are free), Trends, weather, topographic and satellite maps, and extra app icons.
How do I restore my purchase on a new device?
Open Manpo › Settings › Get Manpo+ and tap “Restore purchases”, signed in with the same Apple Account you bought it with.
How do I cancel my subscription?
Open Manpo › Settings › Manage subscription, or the iPhone Settings app › your name › Subscriptions. Cancel at least 24 hours before your renewal date to avoid being charged. You keep Manpo+ until the end of the period you paid for.
How do I get a refund?
Purchases are handled by Apple, so refunds are too. Request one at reportaproblem.apple.com.
Language & privacy
How do I change the app’s language?
In Manpo, open Settings › Language. It takes you to Manpo’s page in iOS Settings, where you can choose any of Manpo’s languages.
Where is my data stored?
On your device. Manpo has no accounts and no servers that receive your data. See the privacy policy for details.
Still need help?
We read every message and usually reply within two working days. Include your iPhone model and iOS version if something isn’t working.
[email protected]